Please read carefully

Our Terms

At Michelle Pagonis, all designs are meticulously handmade to order for each individual person. Creating all our designs requires a considerable amount of time - ranging from hours to days. For this reason, we are unable to offer refunds or exchanges for changes of mind after the item has been shipped and received.

The utmost care has been taken to ensure that every item from the Michelle Pagonis range is accurately represented. All our design are truly one-of-a-kind due to its handmade nature, resulting in slight variations from piece to piece while maintaining their unique characteristics and value.

Michelle takes great pride in her meticulous attention to detail in every design. She sets the highest standards of workmanship, whether you are in search of classic sophistication or an elaborate masterpiece.

We understand that unforeseen circumstances can occur. If, by any chance, the item you purchased arrives damaged, we abide by the Australian Consumer Law and will promptly arrange for a repair or replacement.

The designs featured in this shop are the exclusive intellectual property of ©Michelle Pagonis from 2005 to 2025